Account Security and Your PIN

Your account holds six characters and everything they have earned. A few minutes spent on security now will save you a lot of trouble later.

Your three credentials

When you register you choose a username, a password and a PIN. Treat the password and the PIN as secrets and never share them with anyone, including people who claim to work for the game.

A good password

A good password is one you use nowhere else.

▸Use a long phrase instead of a short word.
▸Do not reuse a password from another site.
▸Keep it in a password manager if you can.

Your PIN

Choose a PIN that you will remember and that is different from the PIN you use elsewhere. Do not write it down next to your login.

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Tip: If anyone asks for your password or PIN, the answer is no.

If you cannot log in

Use the forgot password page on this site to start a reset. If that does not solve it, contact support from the address listed on the site.

Keep your computer clean

Download the client only from the Downloads page of this site, and keep your Windows system up to date.

Frequently Asked Questions

What if I forget my password?

If you have forgotten it, use the forgot password page on this site to start a reset.

Ready to play? Download the client and step onto your opening island.

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